General Terms and Conditions of Bucerius Kunst Forum gemeinnützige GmbH

Part I: Tickets for Exhibitions, Events and Guided Tours of the BKF, Vouchers, Merchandise

Art. 1 Scope of application, contract parties

These General Terms and Conditions (Terms and Conditions) shall apply to the purchase and all other kinds of use of tickets for exhibitions, events and guided tours of Bucerius Kunst Forum gemeinnützige GmbH (a non-profit private limited liability company) (hereinafter also briefly called the BKF), to the purchase of vouchers and merchandise items of the BKF as well as to the contractual relationships resulting therefrom between the BKF and the customer. For persons interested in becoming members of the Bucerius Kunst Club e.V. (a registered association) , reference is made to Part II.

The BKF can be contacted via:

Bucerius Kunst Forum gemeinnützige GmbH
Alter Wall 12, 20457 Hamburg
Phone: +49 40 360996-0
E-mail: tickets@remove-this.buceriuskunstforum.de

Internet: http://www.buceriuskunstforum.de/

Authorized representative executive directors: Dr. Kathrin Baumstark, Director

Registration court: Local Court of Hamburg
Registration number: HRB 82312

Conditions deviating from these Terms and Conditions are hereby explicitly ruled out.

Art. 2 Purchase of tickets for exhibitions, events and guided tours

(1) All information given by the BKF with respect to offered exhibitions, events and guided tours on websites, in brochures, on posters, in apps and within the framework of any other kind of promotional presentations shall be subject to change and non-binding.

(2) A contract on the purchase of tickets via the online shop of the BKF at https://shop.buceriuskunstforum.de shall be concluded as follows:

The online tickets shall be selected by the customer in the online shop and put into the electronic shopping cart. Prior to clicking the button “Proceed to Checkout”, attention is drawn to the applicable Terms and Conditions and the privacy statement, the content and acknowledgement of which must be confirmed. Then, the customer is directed to sign-in or to have himself or herself registered (either as visitor or by opening a customer account) in the online shop. After having entered all login or registration data required for completing the purchase transaction, the customer shall be asked to confirm or, as the case may be, to edit and confirm the ticket data and input data which are again displayed for this purpose. Moreover, the customer has to select one of the offered payment options. When, finally, the customer clicks the “Buy Now” button, he or she is placing a binding offer to purchase the selected online tickets under the indicated and chosen conditions. The confirmation of the ticket purchase given in this case by the system together with a request for payment shall constitute the acceptance of the offer, with the result that the purchase of the selected tickets has been completed with binding effect under the terms agreed upon. After payment, the customer shall receive an order confirmation from the BKF by e-mail in a saveable and printable format that again indicates all purchased online tickets and repeats all contract components. If the offer is not accepted, it shall expire without contract conclusion.

(3) For concluding and implementing the contract via the online shop, the customer shall be in need of an internet access, a valid e-mail address and, in addition, a possibility to print the online ticket or, alternatively, a suitable mobile device (for instance a smartphone or tablet PC) in order to be able to present and scan the barcodes/QR codes shown on the online tickets at the entrance.

(4) In the business premises of the BKF, particularly at the cash desks available for this purpose, a contract on the purchase of tickets shall be concluded as follows:

At the cash desk of the BKF, the customer shall inform the person in charge about the tickets he or she wants to purchase. Thereupon, the person in charge shall provide information on the purchase price to be paid in return. The customer may pay the purchase price in cash or by electronic means of payment (EC card or major credit card; see Art. 6). By his or her payment, the customer shall be deemed to have placed a binding offer for concluding the purchase contract relating to the tickets; such offer shall be subject to the conditions agreed upon in advance with the person in charge, all other evident conditions (e.g. the announced duration of the exhibition) and, apart from that, the Terms and Conditions either made available at all cash desks or referred to otherwise. The offer shall be deemed to have been accepted upon receipt of the payment by the BKF.

Art. 3 Receipt of tickets, kinds of tickets

(1) When purchasing a ticket via the online shop, the customer shall be provided with the online tickets in form of an attachment to the e-mail, including barcode/QR code, sent by the BKF to the e-mail address to be indicated by the customer together with the contract confirmation; such online tickets may then be printed out or displayed on a mobile device.

(2) When purchasing a ticket in the business premises of the BKF, the customer shall receive the acquired tickets in paper form directly upon contract conclusion.

(3) Exhibition tickets shall entitle the customer to visit a specific exhibition for the period of its duration and within the visiting hours of the BKF. With respect to the additional terms applicable to the admission at the entrance, reference is made to Art. 7. If the customer wants to avoid waiting times resulting from particularly high numbers of visitors at a time, he or she may purchase special time slot tickets according to paragraph 4 below.

Tickets for events and guided tours shall exclusively be valid for the respective events or guided tours at the fixed times indicated in each case.

Every ticket may be used for a non-recurring visit of one person only; after having been used for one visit or upon expiry of the time or period scheduled for the respective event or guided tour, it shall cease to be valid.

(4) Time slot tickets shall authorise the customer to visit the respective event within the exact time frame specified on the ticket (as a gesture of goodwill, plus 15 minutes). During this period, the customer shall unconditionally and regardless of the rush of visitors and the capacities in the exhibition rooms be entitled to visit the exhibition. The BKF shall ensure that customers holding a time slot ticket are offered sufficient capacities in the exhibition premises for being able to visit the exhibition in an orderly manner. A right to enter the exhibition rooms outside the specified time frame shall not exist. The decision on the length of stay in the Bucerius Kunst Forum after having been admitted to the premises, however, shall be up to the customer.

(5) The customer shall be responsible for keeping his or her ticket in safe custody and protect it against any access by third parties. A resale of tickets shall not be permitted.

Art. 4 Discounts and free entry

The visit of an exhibition, event or guided tour at an agreed reduced price or free of charge (e.g. due to a student status, for socially disadvantaged people and club members) shall be possible only if the reason for the reduction or freedom from costs still exists on the day of the visit and can be proven at the time of entry by submitting written documents to the check-in staff. In the event of failure to provide evidence, entry to the premises shall be allowed against payment of the difference vis-à-vis the total ticket price at the cash desk only. A combination of several discounts shall be excluded.

Art. 5 Merchandise items

(1) The BKF offers possible merchandise items (e.g. catalogues, calendars, textiles, small gift articles and the like) in its business premises and via its online shop.

(2) The provisions in Art. 2 relating to the non-binding character of information and the manner of contract conclusion shall apply mutatis mutandis, whereas the printing of tickets during the purchase of merchandise items shall not apply.

(3) Orders for merchandise items via the online shop of the BKF shall be subject to the delivery conditions and costs agreed upon in each case during the ordering procedure and the delivery costs shall be borne by the customer. Until payment in full, the delivered goods shall remain the property of the BKF.

Art. 6 Prices, payment, vouchers

(1) The prices agreed upon during contract conclusion shall be applicable. Unless otherwise agreed upon, prices shall be inclusive of VAT, if any. Prices indicated prior to contract conclusion shall be subject to change.

(2) In case of purchases via the online shop, the indicated purchase price shall become due for payment at the time when the contract comes into force.

Payments in return for purchases via the online shop can be made by means of a major EC or credit card (Visa MasterCard), via PayPal or by instant bank transfer. If an immediate payment system is chosen (PayPal or instant bank transfer), the customer shall be directed to the respective internet page of the provider of such immediate payment system. There, the customer has to enter his or her personal data for the checkout process.

(3) If a ticket is bought in the business premises of the BKF, the purchase price shall become due for payment in the course of contract conclusion. Payment can be made via a major EC or credit card (Visa, MasterCard) or in cash.

(4) If, in the event of a use of a credit card, a payment is to be redebited, the customer shall be obliged to bear any costs arising in this context, particularly any costs charged by third parties such as, for instance, the bankers involved. Any further demands on the part of the BKF due to delay or non-performance by the customer shall remain unaffected. For avoiding the costs occurring for redebiting purposes, the customer is in case of a legally effective contract rescission, a return delivery, a complaint or a revocation kindly asked to refrain from withdrawing the direct debiting process already initiated and to contact the BKF with respect to the return of payments. If the amount of payment is returned, the customer shall not be entitled to request entry on the basis of the respective ticket.

(5) Instead of paying according to the aforementioned provisions, tickets and merchandise items may also be paid by means of valid vouchers issued by the BKF. Vouchers for several EUR amounts can be purchased against immediate payment at the cash desk in the premises of the BKF or in the online shop. The vouchers shall be accepted as means of payment at the cash desk of the BKF and in the online-shop for all purchases of tickets or merchandise items with the BKF; the voucher shall be redeemed within 18 months, a return or exchange for cash shall be excluded; using the voucher for already purchased orders and the combination of various vouchers shall be excluded. Upon submission of a voucher in a purchase transaction, payment shall be deemed to have been made in the amount stated on the voucher. Vouchers shall not be personalised and may be used by the person presenting the voucher. Vouchers purchased from the BKF shall be accepted by the separately operated Book Shop in the premises of the BKF only if this is explicitly indicated on the voucher or has been agreed upon otherwise.

Art. 7 Admission to an exhibition

(1) When the customer wants to visit the booked exhibition, he or she has to go to the exhibition entrance area with the BKF and there to the entrance for general exhibition visitors or, as the case may be, to the entrance for visitors holding a time slot ticket.

(2) The customer shall be allowed to enter the premises only if he or she presents the purchased ticket at the entrance and if the information on the ticket give evidence that the ticket price has been paid (and not been refunded) and that the respective ticket has not been used before. If the ticket was bought via the online shop, the customer may show the online ticket sent to him or her by e-mail by presenting it at the entrance as printed and legible hard copy or via the display of a suitable mobile device.

(3) Admission may be denied if any items carried by the customer or if the customer’s state or behaviour give/s reason to believe that the house rules according to Art. 11 of these Terms and Conditions could be violated or that any objects or furnishings could be damaged or destroyed or that other visitors could be disturbed in an unacceptable manner. Admission may also be denied if an orderly and safe visit is not possible as a result of the great number of newly arrived visitors or the multitude of customers privileged due to their time slot tickets. Unless there is need to take reasonable regulatory measures, customers with time slot tickets, however, may be prevented from entering the premises only if they request admittance outside the access times specified on the time slot ticket.

(4) Visitors shall be granted access during opening hours, always provided that they arrive no later than 20 minutes before closing. With respect to opening hours and admission times, reference is made to the internet appearance of the BKF and the notice in the entrance area of the exhibition building.

§Art. 8 Admission to events and guided tours

(1) If the customer wants to visit the event or guided tour booked by him or her, he or she has to come to the entrance or meeting point of the respective event venue or guided tour location.

(2) The provisions on admittance in Art. 6 (2) and Art. 6 (3) sentence 1 shall apply mutatis mutandis.

(3) Entry shall exclusively be granted at the time of admission, as scheduled for the event or guided tour and specified on the ticket in each case.

Art. 9 Liability and damages; reimbursement due to an excessive number of visitors

(1) The liability of the BKF for damages shall be limited to cases caused by intent or gross negligence. This shall not apply to infringements of substantial contractual duties and to injuries to life, body or health. In case of a violation of substantial contractual duties due to ordinary negligence, the obligation to compensate shall be restricted to the foreseeable damage typical for the contract. A substantial contractual duty is defined as an obligation the proper fulfilment of which constitutes a condition sine qua non and the fulfilment of which may be regularly relied on and is actually relied on by the customer.

(2) The restrictions provided for in paragraph 1 above shall also apply to the favour of the legal representatives of the BKF and the persons employed by the BKF in the performance of its duties if claims are directly asserted towards them.

(3) The liability restrictions set forth in paragraph 1 shall not be applicable to the extent that the BKF has fraudulently concealed a material defect or has given a guarantee for the quality of an object or service. This shall likewise apply if the BKF and the customer have concluded an agreement on the quality of an object or service. The provisions of the product liability act shall remain unaffected.

(4) Customers’ liabilities shall be subject to statutory provisions. In case of intentional or negligent infringements of the house rules, the customer shall be liable for the resulting damage.

(5) If a customer holding a general ticket for an exhibition is able to show that, for reasons the BKF can be made liable for, he or she could not enter the exhibition premises on at least 2 days even after waiting periods of not less than 60 minutes in each case, the BKF shall upon the customer’s request take the tickets back and refund the price. Incidents lying within the sphere of responsibility of the BKF shall particularly include an excessive rush of visitors and all extraordinary closures of the exhibition insofar as the BKF can be made liable therefor.

Art. 10 Privacy

(1) The customer is kindly asked to note that the BKF collects, processes, uses and transfers personal data to third parties to the legally permissible extent either itself or via service providers in compliance with applicable legal provisions. Data collected and used shall particularly include all data necessary for the contractual relationship, for the proper provision of services and for billing purposes as well as all data admissible and required according to legal regulations. For details, reference is made to the Privacy Statement of the BKF accessible prior to making a contract offer and generally available on the BKF websites. The BKF shall properly protect such data and keep them secret towards third parties.

(2) In the event that you communicate with the BKF in electronic format, particularly via e-mail, such communication shall, in the absence of contrary information and until your revocation, be regarded as your consent to communicate this way. Please note that a communication via e-mail does not constitute a secure means of communication and that e-mails may theoretically be intercepted, altered and read by others.

Art. 11 Right of revocation

(1) In the event of a purchase of tickets for events and guided tours and of time slot tickets, a right of revocation on the part of the customer shall be excluded; to this extent, reference is made to the provisions set forth in Section 312g (2) no. 9 BGB [German Civil Code]. Likewise, a right of revocation shall not exist with respect to a purchase of tickets, vouchers or merchandise items in the business premises of the BKF.

(2) Orders for tickets, other than tickets for events, guided tours and other than time slot tickets (general exhibition tickets), made via the online shop shop of the BKF may be withdraw by the customer pursuant to the following conditions:

W I T H D R A W A L I N S T R U C T I O N S

Right of withdrawal

You shall be entitled to withdraw from this contract within a period of fourteen days without giving any reason.

The withdrawal period shall amount to fourteen days beginning on the day of the conclusion of contract.

To exercise your right of withdrawal, you have to inform us (Bucerius Kunst Forum gemeinnützige GmbH, Alter Wall 12, 20457 Hamburg, E-Mail: tickets@remove-this.buceriuskunstforum.de, phone: +49 40 360996-0) by means of a clear statement (e.g. by a letter sent by post or by e-mail) about your decision to withdraw from this contract. For this purpose, you may use, but are not obliged to use the attached model withdrawal form.

To meet the deadline, it shall be sufficient to dispatch the notification of the exercise of the withdrawal right prior to expiry of the withdrawal period.

Consequences of a withdrawal

If you withdraw from this contract, we shall be obliged to reimburse to you all payments received from you, inclusive of the costs of delivery (except for any additional charges arisen from your choice of a delivery method other than the most favourable standard delivery offered by us), immediately and in any case no later than within fourteen days from the date of our receipt of your notification to withdraw from this contract. For this reimbursement, we shall use the means of payment used by you for the original transaction, unless explicitly otherwise agreed with you; in no event, you will be charged with any refund fee.

If you had asked us to start our services during the withdrawal period, you shall pay to us an adequate amount corresponding to the proportion of services already rendered by us until the date when you notified us of the exercise of your right of withdrawal, when compared with the complete volume of services provided for in the contract.

Model withdrawal form

(If you want to withdraw from the contract, please complete this form and send it back to us.)

To Bucerius Kunst Forum gemeinnützige GmbH, Alter Wall 12, 20457 Hamburg, E-mail: tickets@buceriuskunstforum.de:

I/we (*) hereby withdraw from the contract concluded by me/us (*) on the purchase of the following goods (*)/the provision of the following services (*)

Order placed on (*)/goods received on (*)

Name of the consumer

Address of the consumer

Signature of the consumer (in case of a communication on paper only

Date

(*) delete as appropriate.

(3) In the event of orders for merchandise items via the online shop of the BKF, the customer shall be entitled to revoke the order in accordance with the following provisions:

W I T H D R A W A L I N S T R U C T I O N S

Right of withdrawal

You shall be entitled to withdraw from this contract within a term of fourteen days without giving any reason.

The withdrawal period shall amount to fourteen days beginning on the day when you or a third party other than the carrier, as designated by you, has taken possession of the goods.

To meet the deadline, it shall be sufficient to send the notification of the exercise of the withdrawal right prior to expiry of the withdrawal period.

Consequences of a withdrawal

If you withdraw from this contract, we shall be obliged to reimburse to you all payments received from you, inclusive of the costs of delivery (except for any additional charges arisen from your choice of another delivery method than the most favourable standard delivery offered by us), immediately and in any case no later than within fourteen days from the date of our receipt of your notification to withdraw from this contract. For this reimbursement, we shall use the means of payment used by you for the original transaction, unless explicitly otherwise agreed with you; in no event, you will be charged with any refund fee. We may refuse a refund until the time when the goods are actually received by us or until the time when you provide evidence that you returned the goods to us, whichever is earlier.

You shall be obliged to return or surrender the goods to us immediately and in no event later than within fourteen days from the day when you notified us of your withdrawal from the contract. This period is deemed to have been observed if the goods have been dispatched prior to expiry of the term of fourteen days. Any direct costs for returning the goods shall be borne by you. You shall be liable for a diminished value, if any, of the goods only if such loss of value results from a handling other than what is necessary to ascertain the quality, properties and functioning of the goods.

Model withdrawal form

(If you want to withdraw from the contract, please complete this form and send it back to us.)

To Bucerius Kunst Forum gemeinnützige GmbH, Alter Wall 12, 20457 Hamburg, E-mail: tickets@buceriuskunstforum.de:

I/we (*) hereby withdraw from the contract concluded by me/us (*) on the purchase of the following goods (*)/the provision of the following services (*)

Order placed on (*)/goods received on (*)

Name of the consumer

Address of the consumer

Signature of the consumer (in case of a communication on paper only)

Date

(*) delete as appropriate.

Art. 12 House rules

The house rules printed hereinafter shall form an integral part of the Terms and Conditions and of the contract made between the BKF and the customer. The customer shall at any time during his or her visit of the premises of the BKF and of the exhibitions and events and during his or her participation in guided tours be obliged to comply with the house rules.

House rules:

Prior to entering the exhibition, umbrellas, backpacks and bags larger than DIN A4 have to be left in the cloakroom in the basement or deposited in lock boxes. Information on the admissible size of bags is given on a plate at the checkout counter and at the cloakroom.
Coats and jackets can be left in the cloakroom or kept on during the exhibition, but must not be carried over the arm.
In the exhibition premises, visitors have to behave with respect towards each other and be quiet.
Artworks in the exhibition must not be touched.
All artworks are alarm protected; approaching them will trigger an acoustic signal.
To avoid a wall alarm, the grey line on the floor must not be crossed.
Taking photographs or filming without flash shall be allowed, unless a prohibition to do so has explicitly been displayed in the exhibition room on a case-by-case basis. This is a provision specified by the lenders and to be complied with by the BKF. All exhibited works are illustrated in colour in the exhibition catalogue and many of them are available in the Bucerius Book Shop in form of postcards.
The use of mobile phones for taking photographs or filming without flash shall be permitted. The use of mobile phones in the exhibition rooms for telephone calls shall be inadmissible. Telephones must be switched to silent mode.
Food or drinks must not be brought into the exhibition rooms; any kind of consumption shall be prohibited.
For reasons of fire protection and health, smoking shall be forbidden in all premises of Bucerius Kunst Forum.
In order to protect the artworks, the supervisors and the visitors, Bucerius Kunst Forum is monitored by video cameras. A signpost to this effect can be found to the left of the entrance door in the vestibule. Any details can be learned from the Privacy Statement of the BKF, as accessible prior to making a contract offer and generally available on the BKF websites.
As a rule, strollers may be brought into the exhibition rooms; in case of overcrowding, however, they must be left outside the exhibition rooms.
Minor visitors under the age of 6 years must be accompanied and supervised by adults.
Unregistered groups of more than 5 persons shall not be entitled to visit the exhibition together; their admittance as group shall depend upon the total number of visitors.
Taking animals inside the exhibition premises shall not be allowed.
Skateboards, roller skates, inline skates and, apart from that, liquids, weapons or dangerous objects in the exhibition rooms shall be inadmissible.
Any instructions given by the staff of the BKF to ensure a proper course of the exhibition visit have to be complied with.
Visitors under a considerable and evident influence of alcohol or drugs shall be refused entry.

Art. 13 Platform for online dispute resolution (ODR) and resolution of consumer disputes

The European Commission provides for an online platform for extrajudicial dispute resolutions (ODR platform) that is available via the following link: https://www.ec.europa.eu/consumers/odr. We are not under an obligation to take part in dispute resolution procedures before a consumer arbitration service; for this reason, such dispute settlement procedure is not offered by us.

Art. 14 Contract language, storing the ordering and contract wording

(1) The contract shall be concluded in the German and/or English language.

(2) The wording of an online order shall not be permanently stored by us and can no longer be retrieved after the ordering process has been completed. You may, however, print and/or store your ordering data generated during an online order process immediately after the dispatch of the order and shall receive such data via e-mail.

(3) Apart from that, you shall receive a confirmation of all contract data upon contract conclusion via the online shop and may print and/or store such confirmation.

Part II: Membership in the Bucerius Kunst Club e.V.

Art. 1 General information on the BKC and on club memberships

(1) Bucerius Kunst Club e.V. (also briefly called BKC) feels committed to promote art and culture. This mission is particularly pursued by promoting the Bucerius Kunst Forum and, moreover, by organising events with artistic and cultural contents in consultation with Bucerius Kunst Forum gGmbH, the body behind of the Bucerius Kunst Forum.

The BKC can be contacted via:

Bucerius Kunst Club e.V.
Alter Wall 12, 20457 Hamburg
Phone: +49 40 36 09 96 31
E-Mail: info@remove-this.buceriuskunstclub.de

Internet: https://www.buceriuskunstforum.de/club

Registration court: Local Court of Hamburg
Registration number: VR 17368

(2) You have the opportunity to become a member of the BKC (also Club Membership) and thus support its projects and, and the same time, to benefit from many advantages such as the attendance in exhibition previews and presentations of the BKF as well as - to some extent - a free admission to exhibitions of the BKF. For details on the work of the BKC and the possibilities and requirements for membership, reference is made to the information available at https://www.buceriuskunstforum.de/club. If you have any further questions, we will of course be personally available to you in the premises of the BKF.

Art. 2 Admission as BKC member, contract details

(1) If you are interested in a Club Membership, please contact the BKC under the contact data stated in Art. 1. The articles of association of the BKC are available via the internet appearance indicated in Art. 1 and via the register of associations.

(2) The admission as member of the BKC shall be subject to an effective accession agreement. Such agreement may be concluded online according to paragraph 3 below or in the course of a personal conversation in the business premises of the BKF according to paragraph 5 below. The substantial understandings concerning membership in the BKC can be learned from the accession agreement together with the documents referred to at the time of admission; any previous or other information on accession and on contractual relationships of the BKC members among each other and to the BKC, including those available at https://www.buceriuskunstforum.de/club, shall be unbinding and subject to change.

(3) A contract on accession to the association via the online shop of the BKF at shop.buceriuskunstforum.de shall be concluded as follows:

The membership has to be selected by the customer in the online shop and placed into the electronic shopping cart. Prior to clicking the button “Proceed to Checkout”, attention is drawn to the applicable Terms and Conditions and the privacy statement to be acknowledged by the customer in each case. Then, the customer is directed to have himself or herself registered in the online shop. To join the association, a registration in the online shop shall be necessary. After the customer has entered all registration data required for admission to the association, he or she shall be asked to confirm or, as the case may be, to edit and confirm the membership data and input data which are again displayed for this purpose. Moreover, the customer has to select one of the offered payment options. When, finally, the customer clicks the button “Buy Now”, he or she is placing a binding offer to acquire the selected membership under the indicated and chosen conditions. The confirmation of the accession given in this case by the system together with a request for payment shall constitute the acceptance of the offer, with the result that the contract on accession to the association has come into being with binding effect under the terms agreed upon. After payment, the customer shall receive an order confirmation from the BKF by e-mail in a saveable and printable form that again indicates the acquired membership and repeats all contract components. If the offer is not accepted, it shall expire without contract conclusion.

(4) If and when the contract has been concluded with success, the customer shall receive the BKC welcome package inclusive of all important information and the membership card by post within 5 working days.

(5) In the business premises of the BKF, particularly at the cash desks available for this purpose, a contract on accession to the association shall be concluded as follows:

At the cash desk of the BKF, the customer shall inform the person in charge about the membership he or she wants to acquire. In addition, he or she shall complete a membership form, including all registration data necessary for becoming a member. Thereupon, the person in charge shall provide information on the membership fee to be paid in consideration thereof. The customer may pay the fee in cash or by electronic means of payment (EC card or major credit card; see Art. 6). By his or her payment, the customer shall be deemed to have placed a binding offer for concluding an accession agreement on membership; such offer shall be subject to the conditions agreed upon in advance with the person in charge, all other evident conditions and, apart from that, the Terms and Conditions made available at all cash desks or referred to otherwise. The offer shall be deemed to have been accepted upon receipt of the payment by the BKF.

(6) If and when the contract has been concluded with success, the customer shall receive the BKC welcome package inclusive of all important information and the membership card by post within 5 working days.

Art. 3 Applicability of the Terms and Conditions in Part I

If BKC members make use of the services offered by the BKF, they have to comply with the provisions set forth in the Terms and Conditions of the BKF, as provided for in Part I. Unless otherwise agreed upon, BKF shall be the contract partner with respect to any and all services of the BKF enjoyed by BKC members; this shall likewise apply to any and all exhibitions, guided tours and events of the BKF which are visited or attended by BKC members.